Hotel · Cartagena · Bolivar
Four Seasons Hotel & Residences Cartagena
A polished five-star address in Cartagena's historic core, where rooftop pools and a full spa meet the city's colonial rhythm.
- Perfect guest rating: 10 for rooms, service, staff, and value
- Rooftop pool with sun loungers and beach umbrellas
- Full spa and wellness center with massage and beauty treatments
About
Four Seasons Hotel & Residences Cartagena
Four Seasons Hotel & Residences Cartagena occupies a prime spot on Media Luna 8B, placing you steps from the city's storied walls and plazas. This five-star property blends modern comfort with colonial character, offering a range of amenities that cater to both leisure and business travelers.
Guest rooms are praised for their comfort and quiet, with air conditioning, in-room breakfast, and ironing facilities as standard. The hotel's rooftop pool and terrace provide a serene escape, while the spa and wellness center — complete with sauna, steam room, and a variety of treatments — invite deep relaxation. Dining options include an on-site restaurant and poolside snack bar, and the 24-hour reception ensures assistance is always available.
- No smoking on site
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Lift
In brief
What works, what to weigh
Strengths
3 reasons to book- Exceptional guest satisfaction — Every rating category — rooms, service, value, staff, and general — sits at a perfect 10, matched by an overall 9.9 from 16 reviews.
- Rooftop pool and terrace — A rooftop pool with sun loungers and beach umbrellas offers a place to unwind with views over the city, complemented by a poolside snack bar.
- Comprehensive spa and wellness — The spa and wellness center includes a sauna, steam room, and treatment rooms, with services ranging from massages to manicures and facials.
Worth weighing
3 to weigh- Limited check-in and check-out window — Check-in is only between 16:00 and 23:59, and check-out is required by 09:00 — early by many standards.
- No mention of on-site parking — Parking is not listed among the amenities, which may matter if you plan to drive in Cartagena's historic center.
- Pet policy not specified — The hotel does not indicate whether pets are allowed, so travelers with animals should confirm directly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- 24-hour security
- Lift
- No smoking on site
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Food & Drink
- Restaurant
- Poolside snack bar
- In-room breakfast
- Coffee shop
Pool & Wellness
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Massage
- Treatment room
- Beauty treatment
Services
- Room service
- Housekeeping
- Laundry
- Paid airport shuttle
- Babysitting/Child services
- Meeting/ Banquet facilities
Room & Bath
- Air conditioning
- Ironing facilities
Beauty & Hair
- Hairdresser
- Pedicure
- Manicure
- Facial
- Make up services
Accessibility
- Rooms/ Facilities for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.9/10 from 16 reviews
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Location: The hotel is located on Media Luna 8B in Cartagena's historic center, a short walk from major landmarks and the city's colonial walls. The area is walkable, but note that it's in the heart of a busy tourist district.
Media Luna 8B No. 8B 44, Cartagena, Bolivar, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 09:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 113 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is at 09:00.
Does the hotel have a pool?
Yes, there is a rooftop pool with sun loungers and beach umbrellas, plus a poolside snack bar.
Is there a spa on site?
Yes, the spa and wellness center offers a sauna, steam room, massage, facials, manicures, pedicures, and other beauty treatments.
Are airport transfers available?
Yes, a paid airport shuttle is available.
Is breakfast served?
In-room breakfast is available, and there is also an on-site restaurant.
Does the hotel have accessible rooms?
Yes, the hotel has rooms and facilities for disabled guests.
The bottom line
Four Seasons Hotel & Residences Cartagena delivers a near-flawless stay, with perfect scores across every measurable category. If you can work around the strict check-in and early check-out times, this is a top-tier choice for a refined Cartagena visit.
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